Northeast Radio SD News – Watertown, SD - Watertown Municipal Utilities (WMU) has announced it is in the process of transitioning to a new, modernized billing software system. While the upgrade is designed to improve the customer experience and provide clearer billing statements, the utility provider is alerting residents to several temporary changes and actions required during the transition period.

Northeast Radio SD News - Watertown, SD - At its December meeting, the Watertown Municipal Utilities Board addressed an upcoming change for local utility customers: the launch of a new billing software system, scheduled to go live on February 1st. The board and staff took time to answer questions and clarify what customers can expect during the transition, with a particular focus on account numbers and automatic payment arrangements.